No, you are provided with download links that allow you to save and print the letters on your own printer.

We suggest you use Adobe Reader for best results. In Adobe reader, choose "Print Setup" from the file menu ("Page Setup" on a Mac). Select "US Letter" in the U.S. and Canada, or "A4" for the rest of the world. Click ok. Now choose "File" and "Print" and make sure that when using the "A4" size the Page Scaling option is set to "Shrink to Printable Area".

We suggest you use Adobe Reader for best results. In Adobe reader, choose "Print Setup" from the file menu ("Page Setup" on a Mac). Select "US Letter" in the U.S. and Canada, or "A4" for the rest of the world. Click ok. Now choose "File" and "Print" and make sure that when using the "A4" size the Page Scaling option is set to "Shrink to Printable Area".

We suggest you use Adobe Reader for best results. In Adobe reader, choose "Print Setup" from the file menu ("Page Setup" on a Mac). Select envelope type "No. 10" in the U.S. and Canada, or "DL Envelope" for the rest of the world. Then choose "File" and "Print" and make sure Page Scaling option is set to "Fit" and "Auto-Rotate and Center" is checked.

Deluxe and Standard download links will work until April 30th.

This is very common problem if you are using an older version of Adobe Reader. Download and install the latest version of Adobe Reader.

If you purchased a Deluxe package or Standard letter, you can retrieve your download links on our lookup letter page. If you are still having a problem please contact us and we'll happily assist you with your download links. Please note that Deluxe letter and Standard letter download links are sent to the email address that is associated with the paypal account you paid with.

If you purchased our Deluxe or Standard package and are not satisfied, we will refund your purchase for up to 30 days after the sale. Just contact us and let us know. We want you to be happy!